Which company do you ship packages with?

International shipments are processed via DHL Express.

Domestic shipments (within the INDIA) are processed via SHIPROCKET

When will you ship my package?

After we process and complete your order, our logistics will pack and ship the items within 1-2 working days.

When we ship the package you will receive an email from SHIPROCKET Express with a Track & Trace code so you can follow your order.

N.B. During sales, there might be a delay.

Can I change my shipping address after placing an order?

If you filled in the wrong address you can send us an email

We can change the address if the package is still in our warehouse.

If the package is already on its way, we have to contact SHIPROCKET and there is no guarantee that the change will go through.

If you want to change your shipping address there might be a delay in the delivery.

N.B. If you send us a message via the Contact Us form, we might not read it on time. If you need to change your shipping address, it’s better if you call us.

When will I receive my package?

After a package is shipped, you will receive your package within 2-5 working days.

Please note, our carrier delivers usually within 2-5 business days, however, the shipping times can be affected by many factors (remote areas, conditions, customs process,..)

You can read all the information in our Shipping section.

How much do the shipping charges cost?

To check the cost of shipping charges you can:

– Select one item and put it in the cart,

– Proceed to checkout,

– Open the “Country” section,

– Type the name of your country,

– On the right side of the screen, you will see “Shipping” and how much it costs.

How can I have free shipping?

We offer free shipping on all orders. (Domestic Only)

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